Please read the following Terms & Conditions. They limit our, your, and that of the airline carriers (where applicable) providing your travel arrangements to Africa. In addition, they outline the Terms & Conditions under which your travel arrangements will operate. Completion of our Online Reservation Form for yourself or any member of your party constitutes your acceptance of our Terms & Conditions as follows:
GENERAL INFORMATION
2AFRIKA, INC. (the company), registered in the state of New Jersey in the United States of America, organizes travel arrangements to selected destinations in Africa. A self-printed brochure of our African Experiences is available by utilizing the 'Print' feature on each page. Additionally, you may share any page with family and friends by completing the 'Tell Your Friends' feature on each page.
In these Terms & Conditions, 'you' means all persons named in your Online Reservation Form (including anyone who you add or substitute) and 'we', 'us' and 'our' means 2AFRIKA, INC.
We reserve the right to amend these Terms & Conditions from time to time due to changing circumstances within the Travel Industry; the published Terms & Conditions at the time that you make final payment for your travel arrangements are applicable as appointed by 2AFRIKA, INC.
Conditions and standards within Africa are unique and do not mirror those of any other continent. Medical facilities, safety, and security may oftentimes vary from those in the United States of America. Please note that the laws and regulations of the African country(ies) in which your travel arrangements take place are the laws and regulations that will apply to your travel arrangements and not the laws and regulations of the United States of America. The passenger represents that neither he or she or anyone traveling with them has any physical or any other condition or disability that could create a hazard to him/herself or other members of any travel arrangements as arranged and provided by 2AFRIKA, INC.
2AFRIKA makes every effort to operate every African safari, tour, resort, spa, and relaxing beach vacation as described on our website. However, we reserve the right to alter or curtail any itinerary, substitute sightseeing, safari lodges, hotels, spas and resorts, and/or conveyances as deemed necessary. Whilst not anticipated, prices on our website are subject to change without notice until full payment is received, as all prices are based on the availability of services when you make your safari reservation
ACCURACY OF INFORMATION ON OUR WEBSITE
All itinerary descriptions, information, and opinions provided by us with respect to airlines, flight departure and arrival times, African cities, National Parks and Game Reserves, animal sightings, Hotels, Lodges & Resorts, scheduled itineraries, passport and visa information, gorilla permits, and security is provided in good faith, and is based on the latest information available to us. Every care is taken to ensure the accuracy of all of the information we provide. We cannot accept any responsibility or liability for any errors or omissions caused by matters beyond our control.
ACCURACY OF INFORMATION IN THE MEDIA OR ON THE WORLD WIDE WEB
All information regarding routings, prices and inclusions provided to the media and posted on the world wide web is meticulously prepared and accurate at the time of publishing. Since 3rd party terms & conditions can change without notice, please make sure and confirm all prices and details with us before proceeding to plan your travel arrangements.
Print media is prepared three to four months before being printed and distributed during which time product can change. To that end, we are not liable for any changes, errors, omissions, and adjustments to any print media. Please use print media as a guideline only and Contact Us for the most updated information relative to travel arrangements that interest you.
HOW TO MAKE YOUR RESERVATION
1- Review our Terms & Conditions. Once you have ACCEPTED our Terms & Conditions. . .
2 - Complete our Online Reservation Form. If you have any questions before making your reservation, we invite you to Contact Us using the information provided under CONTACT US
Complete our secure Online Reservation Form: It is important that you complete our Online Reservation Form with the utmost of accuracy. For your safety and security, the Transportation Security Administration (TSA) in collaboration with the United States Department of Homeland Security (DHS), has implemented 'Secure Flight'. 'Secure Flight' is a passenger pre-screening program that will match limited passenger information against government lists to identify known and suspected terrorists, prevent known and suspected terrorists from boarding an aircraft, facilitate legitimate passenger air travel, and protect individuals’ privacy. 2AFRIKA, INC. is fully committed to your Satisfaction, Security, and Safety at all times, and is actively involved in 'Corporate Social Responsibility in Tourism'. We will never divulge your private information to any party other than where required by law.
The Secure Flight Final Rule: Under the Secure Flight Final Rule, the TSA will require the airlines and us, your travel planner, to collect and transmit to the TSA the following information:
- Your FULL NAME(S) as they appear in the form of ID used for travel which in the case of traveling abroad will be your valid passport (required)
- Your Entire Travel Itinerary (required) – in the event that you may have reserved your flight arrangements via another source, you are expected to provide us with accurate information within 7 days of completing our Online Reservation Form. Should you or your airline make any adjustments to your self-arranged flight itinerary, it becomes your responsibility to provide us with updated information in a timely manner
- Your Date of Birth (required) – yyyy/dd/dd
- Your Gender (required)
- Your Passport Number (required)
- Additional Passport information required:
- Date of Issue
- Date of Expiration
- Issuing Authority E.G. U.S. DEPARTMENT OF STATE
- Nationality
Kindly understand that by law, it is our responsibility to comply with 'Secure Flight'. Therefore, we will be unable to process any reservations until we are in possession of all of the mandatory required information set out above.
For your added comfort & security, you should rest assured that the mandatory required information that we are required to obtain from our passengers will receive the highest level of privacy. All collected information will be stored in a secure facility within our operating systems. In addition, your personal information that we provide 'Secure Flight' will be protected by the highest set of security protocol standards established by the Federal Government.
On receipt of your completed Online Reservation Form, we assign your Record Locater Number (PNR) which will be emailed to you for future reference. Shortly thereafter you will receive your Operations Document which will provide you with a confirmation detailing the status of your reservation. Once your reservation is fully confirmed, your Operations Document will be entitled FULLY CONFIRMED.
HOW TO MAKE YOUR PAYMENT(S)
From the moment you receive your FULLY CONFIRMED Operations Document, you will have 2-days to pay your deposit of 25% of the total price reflected on your invoice of your travel arrangements per person in your party. You may pay your deposit by Bank Certified Checks, Money Orders, Visa, MasterCard, and/or direct Wire Transfers into our bank account. Revision to a finalized itinerary will incur a $100 administrative fee.
You should note that the onus is on you to make sure that your deposit reaches our office in a timely manner. The applicable date will appear on the INVOICE page of your Operations Document. Failure to do so will result in the auto-cancellation of your reservation by our reservation system. Should your reservation auto-cancel, we would be happy to reinstate it upon receipt of your deposit of $500.00 per person in your party.
Final payment is due in full 90-days prior to your departure date. In the event that your travels are due to commence within 90 days, full payment will be due immediately. For items not paid in full, the passenger assumes the possibility of currency rates of exchange fluctuations, or changes in tax rates. Once a passenger pays the invoice in full, there will be no additional charges.
To prevent fraud and for our and the passengers protection, all passengers must supply a signed copy of our Terms & Conditions, a legible copy of their Visa or MasterCard used for payment (both front and back), a signed and dated copy of our credit card authorization form, and a copy of their passport. Documents should be scanned or digitally photographed and emailed or faxed to our office.
It is our standard policy to send your travel documents (airline tickets / itinerary etc.) to you 30 – 35 days or earlier prior to your departure date to the email address provided by you.
INTERNATIONAL PAYMENTS
In the event that you are making a reservation from elsewhere in the world (excluding North America), for your protection and ours, please be advised that the only acceptable form of payment will be via a Bank Wire Transfer into our bank account (without exception)
CANCELLATION, CONDITIONS & CHARGES
Should you or any member of your party chose to cancel your travel arrangements you must advise us in writing. Cancellation of all or any portion of confirmed travel arrangements will not come into effect if received verbally. Cancellation of all or any portion of confirmed travel arrangements will only come into effect once your instructions are received in writing and the effective date will be the date of receipt of your instructions. An emailed or faxed instruction to cancel all or any portion of confirmed travel arrangements will suffice. Emails and faxes must be followed by a phone call to insure that the communication was received. To cover our estimated loss caused by any cancellation charges, excluding travel insurance, the following charges will be applied per person:
90 days or more / $250.00 per person in your party AND the full cost of the airfare, if provided by the company.
76 – 89 days / full deposit equal to 25% of your total travel arrangement price per person in your party AND the full cost of the airfare, if provided by the company.
61 – 75 days / 50% of your total travel arrangement price per person in your party AND the full cost of the airfare, if provided by the company.
60 days or less / 100% of your total travel arrangement price per person AND the full cost of the airfare, if provided by the company.
If any part of your payment was received via Visa, MasterCard we will refund you the appropriate amount (per the conditions above) within 60-days via our company check, since we do not pass credit card processing fees to our passengers.
No refunds apply for any unused services such as unused sightseeing trips or meals.
Gorilla permits are never refundable.
EXCEPTION TO THE STANDARD TERMS & CONDITIONS
Should we happen to offer a Discount or Promotional/Sale, you will find specific Terms & Conditions pertaining to that particular tour or safari listed in the ANNOUNCEMENT section to the right of the page. Any updated specific Terms & Conditions listed in the ANNOUNCEMENT section will always without question, replace these, our general Terms & Conditions. You should please take particular note of the ANNOUNCEMENT.
Also - where we have entered into an instant purchase agreement with our passenger(s) thus offering a preferred rate and an instant purchase option, it is understood that these transactions are in 99% of cases, 100% non-refundable. Payment received from our passenger(s) indicated their acknowledgment of this clause and their fullest understanding of the instant purchase agreement.
ADDITIONAL NOTES
RESERVATIONS:
We recommend that reservations should be made well in advance of your intended departure as some Hotels, Lodges & Resorts are limited in size and fill up due to seasonal demand. 2AFRIKA, INC. serves a global audience and to assure your first choice of accommodation, reserving early is essential.
MAY WE MAKE THE FOLLOWING RECOMMENDATION?
Since the trend in the travel industry changes on an almost daily basis, we highly recommend that you reserve your travel arrangements well in advance if your intended departure. Once your travel arrangements are confirmed to you by us, our recommendation is that you pay in full immediately for all of the travel arrangement services that you have reserved. The reason – once you have paid in full for your travel arrangements, we disburse your funds to the appropriate providers, airlines etc. – and the moment that we have done that, there can be absolutely no change in the price that you paid!
A wise recommendation for our invoices state that all prices quoted are subject to the availability of services at the time of reserving, currency fluctuations, and land/airfare increases, and are therefore subject to change without notice until such time as full and final payment has been received by 2AFRIKA, INC.
RESERVATIONS USING FREQUENT FLYER MILEAGE / REWARDS POINTS:
We understand that once you make your flight reservations with the airlines using frequent flyer mileage or rewards points, they expect you to accept your confirmation immediately and have the tickets issued. At best, they offer you a 24-hour window in which to have your tickets issued.
Please note that when we take care of land arrangements, we have to communicate with our onsite representatives who are located six or seven time zones ahead of EST. This means that it is virtually impossible for us to be able to confirm land arrangements in fewer than 24 to 48 hours, particularly toward the end of a working week. Therefore, we will not consider making an ‘instant-reservation’ based on self-arranged airline confirmations for we know the intricacies of making reservations in Africa and the speed at which we receive confirmations.
We recommend that you check the availability of services with us prior to finalizing your flight reservation with the airlines. This way, you can be sure that we will have space to accommodate you and so the moment the airlines confirm your flights, you can comfortably have them issue your tickets and then get back to us for the land arrangements. This is a far less stressful way to operate for all parties concerned.
CUT OFF FOR ACCEPTING NEW RESERVATIONS:
We will not accept any NEW reservations under 30-days prior to departure, as we understand the reservations procedure with Africa and the length of time it takes arrange all services for a reservation with all parties concerned. Whilst we appreciate your business, we prefer not to place any unnecessary ‘strain’ on either you or us.
CUSTOMIZED TRAVEL ARRANGEMENTS:
Reservations for Customized Travel Arrangements will incur a 'planning fee' of $250 per party, which will be credited to your final invoice. The $250 'planning fee' is refundable less a $100 administrative fee, if you choose not to accept the Customized Travel Arrangements, which we will have prepared on your behalf.
DISCOUNTS & PROMOTIONAL SALES:
Discounts and Promotional/Sale prices & dates are only applicable to new reservations and are not retroactive. Oftentimes, we receive news of promotions and sales from Africa, which we add to our website. You will see the launch date as well as the date(s) of application and the Terms & Conditions applicable to such promotions and sales.
EXCEPTIONS:
Given the intricacies of organizing travel arrangements in Africa, if you make a reservation less than 60-days prior to the commencement of your travel arrangements, a $250 deposit per person must be received by 2AFRIKA, INC which will be credited to your final invoice, and your final payment is due immediately upon receipt of your invoice. The $250 deposit per person is refundable except for a $100 administrative fee per person, if the passenger chooses not to travel (exceptions are oftentimes available when we might receive and publicize a 'last minute special, promotion or sale’ from our African representatives).
ACCEPTED FORMS OF PAYMENT:
We accept Bank Certified Checks, Money Orders, Visa, MasterCard, and/or direct Wire Transfers into our bank account. (by choice, we will not accept Diners Club, Discover, nor personal checks as forms of payment).
Please be aware that we do not accept third party credit cards as a form of payment under any circumstances.
AIRLINES:
Airline tickets reserved by 2AFRIKA, INC. are subject to instant purchase and must be paid for immediately upon receipt of confirmation.. In addition, they are subject to the terms & conditions of the airlines themselves. In most cases, they are non-changeable, non-refundable, non-exchangeable, and non-endorsable.
All U.S. and International Taxes & Fees imposed by governments and
airlines are NOT included in the tour prices quoted, these will be additional.
2AFRIKA, INC. does not attend to in-flight seat assignments or specific in-flight dietary requirements e.g. Kosher / Halal / Vegetarian etc. and recommends that you contact your airline to attend to these requests the moment you receive your electronic airline tickets from us. The company is also not responsible for crediting frequent flier mileage or for providing your frequent flyer numbers to the applicable airlines. Additionally, since in the “E”-Ticket age no hard copy records are available, it is the passenger’s responsibility to retain all boarding passes for each flight in order to claim frequent flyer points or mileage. You should be aware that we do not have access to these documents should you lose or misplace them. Passengers should also be aware of luggage requirements and additional charges by airlines. It is the passenger’s responsibility to monitor flight time changes and potential involuntary flight re-routings.
We will not confirm any airline flights until a copy of a valid passport is received by 2AFRIKA, INC. together with the form (which we supply) outlining the legal requirements of the TSA and the DHS.
FOR YOUR TRAVEL PLANNING GUIDANCE & CONVENIENCE:
Accommodation is arranged in standard guest rooms with private bathroom facilities unless otherwise specified
NOTE - * denotes that if the property shown in this itinerary is not available at the time you wish to travel, we reserve the right to offer you similar alternate arrangements. Your final PREPAID SAFARI TRAVEL VOUCHER will reflect the confirmed accommodation ahead of your arrival. In the unlikely event of any change or rerouting to this safari itinerary, every effort will be made to advise you accordingly prior to the commencement of our services
2AFRIKA makes every effort to operate every African safari, tour, resort, spa, and relaxing beach vacation as described on our website. However, we reserve the right to alter or curtail any itinerary, substitute sightseeing, safari lodges, hotels, spas and resorts, and/or conveyances as deemed necessary. Whilst not anticipated, prices on our website are subject to change without notice until full payment is received, as all prices are based on the availability of services when you make your safari reservation
WE STRONGLY RECOMMEND "TRIP CANCELLATION" INSURANCE:
We understand the importance of protecting your 'Travel Investment'! That is why we have collaborated with Travel Guard ® travel insurance as they provide comprehensive travel protection plans, combining travel insurance with extensive 24-hour emergency assistance services.
Contact
Travel Guard ® travel insurance Toll-Free on 1-800-826-1300 and refer to Location Number 205419 or click on their logo on the 2AFRIKA, INC. website home page – www.2afrika.com
OUR PRICES DO NOT INCLUDE:
Passport and visa fees, government taxes and fees, excess baggage charges, trip cancellation or personal insurance, gratuities, optional tours and excursions, beverages, room services such as in-room dining, phone calls, international airfares (unless specifically noted), or any other items of a personal nature not specifically mentioned in your itinerary.
PASSPORTS & VISAS:
Valid passports are required for travel to all 2AFRIKA, INC. African destinations. Please note that non-U.S. citizens are responsible for obtaining the required documentation for entry. Also, note that passports must be valid for six months after your intended return. You should also have the appropriate number of blank pages in your valid passport for temporary residence permits / visas / immigration stamps etc. It is the passengers’ responsibility to obtain the valid visas required, as requirements change frequently and are beyond our control. 2AFRIKA, INC. is not responsible if a passenger is denied entry to any country due to non-compliance with that countries entry requirement.
TYPOGRAPHICAL ERRORS:
In the unlikely event that a 2AFRIKA, INC. tour, or safari appears online at an incorrect price, 2AFRIKA, INC. reserves the right to refuse or cancel any reservation placed for that particular tour or safari listed at the incorrect price. 2AFRIKA, INC. reserves the right to refuse or cancel any such reservation even if the reservation has been confirmed and payment has been received. If payment has already been received and you believe that the new indicated price is not acceptable, 2AFRIKA, INC. will issue a credit to your account for the entire amount that was charged. If any part of your payment was received via Visa, MasterCard we will refund you the appropriate amount (per the conditions above) within 45-days via our company check, since we do not pass credit card processing fees to our passengers.
ACCOUNT ADJUSTMENT(S):
2AFRIKA, INC. reserves the right to review all passenger accounts on an on-going basis to verify correct invoicing, billing and receipts. In the event that any discrepancies are discovered, the passenger shall be held responsible to settle the charges within 5 business days and in all cases, prior to their departure to avoid any cancellation of services. In the event of an over-payment of an account, 2AFRIKA, INC. will issue a refund check within 5 business days.
CANCELLATIONS BY 2AFRIKA, INC.:
We always endeavor to avoid canceling a confirmed reservation, but we retain the right to do so.
We do not cancel confirmed reservations in less than 10-days prior to your departure. The only exceptions to the rule would be that you have failed to make all payments due in full and on time, or we are forced to cancel as a result of unlikely and unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care taken!
In the unlikely event of us canceling your travel arrangements (other than where you have failed to make payment or as a result of Force Majeure) we shall offer you the choice of purchasing alternate travel arrangements of a similar standard to that originally reserved, if available. If the chosen alternative is less expensive than your original travel arrangements, we shall refund the difference in cost. However, if the new travel arrangements are more expensive, you shall assume the responsibility for the difference in cost. Alternatively you are entitled to a full refund of all monies you have paid to us. Gorilla permits are never refundable. If any part of your payment was received via Visa, MasterCard we will refund you the appropriate amount (per the conditions above) within 90-days via our company check, since we do not pass credit card processing fees to our passengers.
Except where we cancel for reasons other than those mentioned in this clause, we shall have no further liability to you. We regret we cannot pay any expenses, costs or losses incurred as a result of any cancellation.
We reserve the right, without prior notice, to terminate the travel arrangements of any person(s) in any party if, in our opinion or in the opinion of any other person of authority within the realms of our organization, the person(s) concerned behaves in such a way to cause or be likely to cause any danger, annoyance or distress to any third party or damage to property. In such a situation, the person(s) concerned will be required to leave the accommodation or other services immediately. We shall have no further responsibility towards such person(s). No refunds will be made for any unused services and we shall not pay any expenses or costs incurred as a result of such termination.
FORCE MAJEURE:
We regret that we cannot accept liability or pay compensation where the performance or proper performance of our obligations is prevented or affected by any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events include war or threat of war, riots, civil strike, border closures, unexpected government acts, terrorist activity, industrial disputes, natural or nuclear disaster, extreme weather conditions, fire, technical and/or mechanical problems to transport, road closures, disease and all similar events beyond our control. In addition, 2AFRIKA, INC. is not responsible for any injury, financial or physical loss, death, inconvenience, or damage to personal property in connection with any Force Majeure. The passenger assumes all risks associated with participating in this trip.
Force Majeure literally means "greater force". These clauses excuse a party from liability if some unforeseen event beyond the control of that party prevents it from performing its obligations under the contract. Typically, Force Majeure clauses cover natural disasters or other "Acts of God", war, or the failure of third parties (such as suppliers and subcontractors) to perform their obligations to the contracting party. It is important to remember that Force Majeure clauses are intended to excuse a party only if the failure to perform could not be avoided by the exercise of due care by that party.
LIABILITY:
We shall make every reasonable effort to ensure that (A) all components of the travel arrangements are supplied as described on our website and to a reasonable standard; and (B) our employees, agents, suppliers and sub-contractors exercise due care in carrying out our obligations under the contract. This acceptance of responsibility is subject to the clause relating to "Force Majeure" above, and these Terms & Conditions. Our maximum liability in respect of complaints is limited to an amount equal to the cost paid by or on behalf of the person affected for the relevant services. The maximum amount will only be payable where the person affected has derived no benefit from the travel arrangements and none of the services contracted have been provided. Liability for loss or damage to personal possessions (including money) will never exceed US$30 per person on the basis that our passenger is are advised to purchase adequate travel insurance coverage in respect of such losses at the time of making travel arrangements.
In the event that your airline flight is delayed or cancelled, please note that it is the airline’s responsibility to properly re-route you to your final destination. It is imperative that you speak directly to the airline desk to ensure that you are properly confirmed on an alternative flight, routing or accommodation. Due to the time differences between the U.S. and Africa, as well as our inability to properly track all passenger flights, please keep in mind that it becomes your responsibility to contact your transfer handlers and/or accommodation(s) of the delay. This will help to ensure that all services are confirmed under the revised airline schedule. 2AFRIKA, INC. does supply all of the necessary contact details of our trusted suppliers prior to your departure.
Unfortunately, in the event that you are not provided with any service which you have prepaid 2AFRIKA, INC. for due to delays or cancellations from an airline, 2AFRIKA, INC. assumes no responsibility for this loss and you are ineligible for a refund of any of these services. It is the airlines responsibility to provide adequate compensation for any loss resulting from their delay or cancellation of flights. Refunds—Will not be made for occasional missed meals or services, nor for any absence
from a tour or safari of less than 4 consecutive days, or for hotel accommodations not utilized.
Applications for refunds must be made in writing to 2AFRIKA, INC. within 28-days of a tour or safari termination.
In the event that the airline should misplace or loose your luggage, 2AFRIKA, INC. assumes no responsibility. It is important for you to file all proper claims directly with the airline involved prior to your departure from the airport and to work directly with the airline and/or your insurance carrier regarding compensation for your losses.
SAFETY:
Safety of all of our passengers is our primary concern and we take all precautions to prevent your death, injury, or illness at your African destination. 2AFRIKA, INC. reserves the right to alter your safari routing at any time in the event that we or our suppliers deem your safety to be a concern. In the event that your safari arrangement are altered or cancelled due to safety concerns, no compensation shall be provided.
It is your responsibility to take proper medical and practical precautions both prior and during your safari. Within most areas in Africa, Malaria is prevalent. In our opinion, it is imperative that you seek proper medical advice with your doctor and/or a travel clinic before traveling to Africa.
Important Note—Tour arrangements are intended for persons of reasonably good health
and without physical disabilities which would create a hazard either for the passenger or
other passengers. By forwarding deposit for passage, the passenger certifies that he or she
does not have any physical disability that might create a hazard for themselves or other tour
participants. 2AFRIKA, INC. reserves the right to decline to accept or retain any person as
a tour participant should such person’s health or mental condition impede the operation of
the tour.
GORILLA PERMITS:
Only upon receipt of full payment by 2AFRIKA, INC., will permits for a gorilla track be purchased! Obtaining a gorilla permit does not guarantee gorilla sighting. Local conditions sometimes mean that access to the gorillas is made impossible at short notice. We are unable to accept liability for any circumstance that might lead to gorilla viewing being cancelled, whether it is closure of the National Park or borders; absence of the gorillas or changes in security matters. Refunds are at the discretion of the relevant authority and we cannot accept liability for them. We shall maximize our efforts to obtain a refund, which, if received from the relevant authority, will be refunded!
PASSENGER COMPLAINTS:
In the unlikely event of any passenger complaints, please communicate with our local on-site representative immediately. Our local in-site representatives will do their best to resolve any problem immediately. Should any passenger remain dissatisfied, a written report should be submitted to our office (address below) as soon as possible after the incident and certainly not later than 28-days after the completion of the travel arrangements to enable us to complete a full and thorough investigation! Regrettably, liability for any passenger complaints not in accordance with our standard operating procedures will forego any response.
CANCELLATIONS BY YOU:
Should you wish to cancel your fully paid reservation (and meet the parameteres of our Cancellation, Conditions & Charges as stipulated above), and a refund is due to you, 2AFRIKA, INC. will refund you by way of our company check. This is of specific importance for passengers who have paid us via the credit cards which we accept as forms of payment. Since we do not charge our passeners a credit card processing fee and assume that cost ourselves, we will not reverse a credit card payment for in doing so, we will be charged an additional credit card processing fee which we are unable to accept.
You should allow a 10-12 week processing fee for refunds for payment has to be returned from Africa as we disburse funds on receipt and do not hold on to them in the United States to secure our pricing.
IATA/ASTA ACCREDITED TRAVEL AGENTS:
IATA/ASTA accredited Travel Agents will receive a 10% commission on gross prices excluding taxes when acting on behalf of his/her passengers. Commission is payable via our company check will be mailed once the passengers have returned from their journey. IATA/ASTA accredited Travel Agents who choose to make payment to our office by using one of the major credit cards which we accept, will receive a 6.5% commission via our company check will be mailed once the passengers have returned from their journey. IATA/ASTA accredited Travel Agents are expected to handle all arrangements for their passengers as no one representative or associate of 2AFRIKA, INC. will contact the passenger directly. Additionally, should a passenger contact 2AFRIKA, INC. and it becomes obvious that an IATA/ASTA accredited Travel Agent originated the reservation, our representatives and associates are instructed to redirect the passenger to his/her Travel Agent immediately.
2AFRIKA, INC. does not understand the concept of, nor pays a 'Finder’s Fee' under any circumstances.
2AFRIKA, INC.
444 Washington Blvd., Suite 2518 • Jersey City, NJ 07310 • USA
Toll-Free: 1-866-462-2374
Phone: 1-201-360-0558
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